The story behind service with a smile: The effects of emotional labor on job satisfaction, emotional exhaustion, and affective well-being

The Story Behind Service With A Smile: The Effects of Emotional Labor on Job Satisfaction, Emotional Exhaustion, and Affective Well-Being by Hazel-Anne

The Effect of Job Satisfaction and Emotional Exhaustion on Affective Commitment of Emergency Services Employees

In this study, it is investigated to find out in what extent affective commitment is related to Emergency Services employees’ job satisfaction and emotional exhaustion. This study is conducted through a survey on 256 medical doctors and staff working in emergency services of public hospitals with a capacity of over 50 beds in Kocaeli Province. As means of data collection, Maslach Burnout Invent...

The relationship between personality traits, basic psychological needs satisfaction, work-related psychological flexibility and job burnout

 Background and aims: Job burnout is a prolonged response to chronic emotional and interpersonal stressors on the job. Energy depletion (exhaustion), depersonalization and reduced professional efficacy are considered to be characteristic components of burnout. Emotional exhaustion is the central dimension of burnout and refers to feelings of being emotionally depleted due to over-extension. Cyn...

تعیین روابط ساختاری خودکارآمدی و حمایت اجتماعی با بهزیستی ذهنی دانشجویان علوم پزشکی دانشگاه تهران: نقش میانجی خستگی هیجانی و مشغولیت تحصیلی

Introduction: Evaluation of relationships among effective factors on educational issues of medical students is important. The aim of this study was to determine the structural relationships among subjective well-being, self-efficacy and social support with emotional exhaustion by mediating academic engagement. Methods: The study sample consisted of 310 medical students (142 females and 168 mal...

نقش ضربه‌گیر سرمایه‌گذاری جمعی عاطفی در رابطه استرس با فرسودگی هیجانی

Objectives Collective investment is one of the novel constructs in the field of soft human capital. It holds potential to capture the effects of adverse occupational and environmental events on human health and its behaviors. This new construct can be implemented in a collective environment. In this research, the relationship between job stress and emotional exhaustion was studied, due to the m...